Frequently Asked Questions
Do You Sell Samples
Yes! We always recommend ordering samples so you can check the colour and weight of a fabric, therefore you can be sure it is the right one for your project.
You can order samples of any fabric through the website, just click the ‘Sample’ option on the product page.
There is a charge of £1.50 to cover postage. However, if you require more than one sample then drop us a message and we can add upto 4 additional samples in the same package at no extra charge.
Samples are pre-cut to approximately 10cm x 5cm. If you feel you need something larger you are able to order 0.5M of any cloth.
What are the postage costs
We like to keep it simple!
We offer flat rate postage on all fabric orders, and there is no minimum order value.
United Kingdom rates are:
- Sample shipping is free (Royal Mail 2nd Class, 3-5 working days)
- Standard shipping is £4.19 (Royal Mail 2nd Class, 3-5 working days)
- Express shipping is £5.03 (Royal Mail 1st Class, 1-2 working days)
All small parcels and large letter deliveries are Tracked.
If you urgently need your fabric for Next Day delivery, then please contact our via email (email@example.com) and we can advise whether this is possible.
We are currently in the process of curating our European and World Wide shipping values, so if you are placing an international order then please email us on firstname.lastname@example.org and we can calculate this accordingly.
Processing times | When will I receive my order
We offer Same Day Dispatch on all fabric orders placed before 2pm.
For Next Day Delivery, orders must be placed before 11am
Standard shipping is with Royal Mail 2nd Class service, and usualy takes between 3-5 working days to arrive.
Can I pick up my fabric order from the Brighton shop?
Absolutely. Just select the ‘Pick up from shop’ delivery option when you proceed to the checkout. You will then receive an email once your order is ready for collection - usually within 24 hours.
If you wish to specify a specific day when you’ll be coming by then let us know using the contact form.
Do you post overseas
Yes we do. Please contact us directly regarding your order and we will compile shipping rates specific to this order.
Do you sell gift vouchers
Absolutely. We have beautiful gold foil gift vouchers printed on silk-coated paper with a velvet lamination, giving an ultra-luxurious feel perfect for that special gift.
Take a look HERE
We can also create a bespoke e-voucher if that is more preferable to you. Please contact us HERE to arrange.
How is your fabric sold
Our fabrics are cut from the roll and sold by the metre.
The minimum you can order online is 0.5 metres. In store this is 0.25 metres.
Any fabric order over 1 metre is sent as one continuous piece. If for some reason we cannot offer this we will contact you directly via email to discuss the options.
Should I pre-wash my fabric
We do recommend pre-washing your fabric to allow for any shrinkage before you proceed to making your garment.
- Allow 10% shrinkage for all fabrics to be on the safe side