Frequently Asked Questions

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Do You Sell Samples

Yes! We always recommend ordering samples so you can check the colour and weight of a fabric, therefore you can be sure it is the right one for your project.

You can order samples of any fabric through the website, just click the ‘Sample’ option on the product page. 

There is a charge of £1.50 to cover postage. However, if you require more than one sample then drop us a message and we can add upto 4 additional samples in the same package at no extra charge. 

Samples are pre-cut to approximately 10cm x 5cm. If you feel you need something larger you are able to order 0.5M of any cloth. 

What are the postage costs

We like to keep it simple!

We offer flat rate postage on all fabric orders, and there is no minimum order value.

All parcels are Tracked for extra peace of mind.

United Kingdom rates are:

  • Sample shipping is free (Royal Mail 2nd Class, 3-5 working days)
  • Standard shipping is £4.73 (Royal Mail 2nd Class, 3-5 working days)
  • Express shipping is £6.96 (Evri Next Day, 1-2 working days)

If you have any quiries regarding shipping please email our team at

We are currently in the process of curating our European and World Wide shipping values, so if you are placing an international order then please email us on and we can calculate this accordingly.

Processing times | When will I receive my order

We offer Same Day Dispatch on all fabric orders placed before 2pm.

All parcels are Tracked for extra peace of mind.

For Next Day Delivery, orders must be placed before 11am

Standard shipping is with Royal Mail 2nd Class service, and usualy takes between 3-5 working days to arrive.

Can I pick up my fabric order from the Brighton shop?

Absolutely. Just select the ‘Pick up from shop’ delivery option when you proceed to the checkout. You will then receive an email once your order is ready for collection - usually within 24 hours. 

If you wish to specify a specific day when you’ll be coming by then let us know using the contact form.

Do you post overseas

Yes we do. Please contact us directly at and we will compile shipping rates specific to your order.

Do you sell gift vouchers

Absolutely. We have beautiful gold foil gift vouchers printed on silk-coated paper with a velvet lamination, giving an ultra-luxurious feel perfect for that special gift.

Take a look HERE

We can also create a bespoke e-voucher if that is more preferable to you. Please contact us HERE to arrange.

How is your fabric sold

Our fabrics are cut from the roll and sold by the metre.

The minimum you can order online is 0.5 metres. In store this is 0.25 metres.

Any fabric order over 1 metre is sent as one continuous piece. If for some reason we cannot offer this we will contact you directly via email to discuss the options.

Should I pre-wash my fabric

We do recommend pre-washing your fabric to allow for any shrinkage before you proceed to making your garment.

  • Allow 10% shrinkage for all fabrics to be on the safe side

Are all your fabrics available on your website

Due to a lot of our fabrics being deadstock, and therefore limited quantities, we cannot always guarantee these will be added online.

However, if you did see something on a visit to our shop then contact us and if the fabric is still in stock we can make a bespoke order for you.

Are your fabrics repeatable

Many fabrics from our English suppliers will often be repeated.

However, our Vintage and Deadstock fabrics would understandably not be re-stocked.

Do I need to register to place an order

No. You have the option to checkout without creating an account or registering to our newsletter. However registering is quick and easy and will enable you to access your account using your e-mail address and password. 

I forgot to add something to my order, can I add it now

We try our best to accommodate forgotten items. However, as we offer same-day dispatch our packing team usually begin processing orders as they come in. 

In the event you need to add to your order, we recommend contacting us right away via email: with your order number and we’ll do our best to help.

Note. Orders are usually dispatched for delivery at 2pm.

Which methods of payment do you accept

We accept all major credit cards online and in-store;

Visa, Mastercard, Maestro, American Express, Discover, Doners Club

We also accept;

Paypal, Apple Pay, Google Pay & Shop Pay

Note. We are happy to take payments over the phone if you prefer.

Do you offer discounts for large volumes

Yes. We are happy to offer a 10% discount on all fabric orders over £100

Can I cancel my order

As we offer Same-Day dispatch on all online orders, our packing team begin processing these as soon as they come in. So in the unlikely event you need to cancel your order, please do so immediately via email:

Once orders have been dispatched then this would become a Returns process.

Can I Return My Fabric

100% Money Back Guarantee

We want you to be thrilled with your fabric purchase, but sometimes things don't go according to plan. That's why we offer a 100% money back guarantee. Shop with peace of mind, knowing that you can return your fabric for a full refund (minus shipping costs) within 30 days of purchase, as long as it is in its original condition (uncut and unwashed).

While we try our best to ensure that every fabric on our website has a clear description and picture, please note that colours, contrasts, and vibrance can be displayed differently from screen to screen.

Our team of industry-professional seamstresses is here to help you choose the perfect fabric for your project. They have worked for prestigious clients such as the Royal Opera House, Kylie Minogue, Rambert, and the National Television Awards, so you can be sure you're getting the best advice and the highest quality fabric.

Shop with confidence at Cloth Control today!

Got another question just ask…

If you have any questions that we have not answered here then please don't hesitate to contact us either via email or over the phone;

Tel: 01273 459082

Monday - Saturday 10am - 6pm

Alternatively use our contact form HERE