Shipping & Returns
DOMESTIC
Same Day Dispatch on all orders placed before 2pm
UK Standard Delivery with Royal Mail
Standard 2nd Class | £4.20 |
Express 1st Class | £5.25 |
Next Day - Evri (order cut-off 11am) | £8.55 |
Special Delivery Guaranteed by 1pm (Royal Mail) |
£14.48 |
Orders weighing over 2kg will be despatched with Evri currier service
Samples
FREE postage on all samples
INTERNATIONAL
Worldwide Shipping Costs are currently being updated.
Please email: info@clothcontrol.com as we will tailor this according to your order.
Export Duty
If your parcel is being shipped outside the UK you will not be charged VAT at the checkout but you will subject to local VAT and import duties. These will be applied by your government and the courier service at the point of delivery, therefore Cloth Control is not responsible for any additional taxes and cannot offer any compensation.
If you choose not to pay this import duty, or refuse the parcel, we will be charged duty when the parcel is returned to us. This in turn will be charged to the customer.
Any questions regarding your order and shipping please don't hesitate to get in touch with us via email: info@clothcontrol.com
RETURNS
We want you to be happy with your fabric, but sometimes things go wrong. That's why we offer a 100% money back guarantee! So you can shop with total peace of mind.
However, in the event you are unhappy with your fabric all returns must be sent back within 30 days. The fabric must be in its original state; un-cut and un-washed. We will then issue you with a credit note for the original cost of the fabric, unfortunately delivery charges are non-refundable.
While we always try our best to ensure every fabric on our website has a clear description and picture, but please be aware that colours, contrasts and vibrance can be displayed differently from screen to screen.
If you have any doubts or queries before making a purchase we are always here to offer any help and guidance you may need, and we strongly recommend ordering a free sample (upto 5 for the cost of postage) so you can be sure the fabric is right for your project.